Website Design Services – Frequently Asked Questions

We are pleased to answer any questions you may have about our services. Here are some of the most frequently asked ones.

Every website needs certain third party services. If you already have a website, we may or may not be able to use its services. They are:

  • Domain Name
  • Hosting
  • SSL Certificate

See below for individual questions on these topics. If your site needs a custom logo design, stock photography, and other custom work, we can handle these at an additional charge.

If you have an existing website, we will reuse your existing domain name. This assumes you have direct ownership. If you do not own a domain name, we will help you register one. The cost is about $8.88/year. This is payable directly by you to an Internet Registrar.

If you already have suitable hosting, then we may be able to use it. If not, we will help you obtain it. Economy hosting costs about $8.99/month. This is payable directly by you to a hosting provider.

An SSL certificate is not required for most sites, but it is strongly recommended. If you don't have one, browsers may label your site "Not Secure." This makes a bad impression on visitors. We will help you get one if you decide you want it. The cost is about $6/year, payable directly by you to a certificate authority.

We divide the contract price into three payments which are approximately equal. The first payment is made after the contract is signed. The second is made after we show you a mockup of the home page and you approve. The third is made after you see the completed site and want it to go live.

Absolutely, and it will be done the correct way. Your site will use a "responsive" design. This means it will respond to the type of device it is being viewed on. Your site will look perfect on small mobile phones, tablets, laptops and desktop PCs.

Beware low quality web designs that only zoom to fit the available screen area. They look horrible on desktop screens, sometimes displaying gaudy 1 inch high letters. Then, on tiny mobile screens, they have undersized text. We do it the right way.

A lot depends on you. We sign a standard contract and then you make an initial payment. After that, we wait for you to provide us with the text that and photos that go with each page . Once we have everything in hand, we work very quickly. Some websites can be completed in as little as two weeks.

Because you know your business best, we ask you to provide the text and any photos you want on your new website. If photos are not available, we can provide stock photography where needed at a modest cost.

Yes, but you will need to learn how to use WordPress, and some technologies it uses such as Gutenberg blocks and the page builder used by your theme. It will take a considerable amount of time to learn. You will have all of the logons necessary if you want to do this.

We will be happy to help you. Questions are free anytime. Just call us at (845) 940-4619. If we need to work on your site, we charge an hourly rate of $50/hour calculated to the nearest half hour.

No. We have clients all across the United States. So, even if you are located close to Brewster, NY, we can accomplish everything we need to do by phone and email.

Yes. We offer a maintenance plan at $40/month which includes:

  • Core WordPress Updates
  • Plugin & Theme Updates
  • Daily Full Site Backups
  • Performance Optimization
  • Security Monitoring
  • Uptime Monitoring
  • Monthly Visitors Report

WordPress is a Content Management System (CMS).  Among websites that use a CMS, WordPress holds a full 64% of market share. This makes it the most popular Content Management System (CMS) in the world.

We used to, but not any longer. They are more complex, time consuming and tend to require constant changes. We try to work at a price point that gives our clients the best possible value, and we would have to essentially double our rates to build a typical eCommerce site.

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